Ultamodan

Ultamodan Customer Support

Oh no!&#xA0;In the rare event of receiving an item that does not meet your expectations, please get in touch with our customer support team by clicking on the chat button below. &#xA0;&#xA0;Explain the issue with the product.Add one or two photos of the faulty or damaged item.Our Customer Support Team will get straight back to you and resolve the issue as soon as possible.

Oh no!. In the rare event of receiving an item that does not meet your expectations, please get in touch with our customer support team by clicking on the chat button below. Explain the issue with the product. Add one or two photos of the faulty or d

What should I do if I receive a faulty or damaged item?

Returns & Refunds

Has my order been placed correctly?

Can I amend my order?

What is the status of my order?

How do I track my order?

What payment methods are accepted?

How long will it take for my order to arrive?

Can I have another discount code?

Why didn’t I receive an order confirmation?

Can I cancel my order?

My discount code isn’t working

Orders

How do I return my order?

Can I exchange my order?

I received the wrong item. How do I exchange it?

How long do I have to return my order?

Have you received my return?

I haven't received my refund. When will it be processed?

Should I use a tracked service to send my return back?

How will my order be refunded?

How much does shipping cost?

I've ordered Express Shipping. How long will it take for my order to arrive?

Will I be charged a customs charge?

Where is my order coming from?

Can my order be shipped overnight?

The tracking for my order is not working. Can you help?

Shipping

I don't know my size. Can you help?

My item does not fit. What do I do?

Sizing

What should I do if I receive a faulty or damaged item?Updated a year ago