Ultamodan

Ultamodan Customer Support

Once your order is placed, we will send you a confirmation email.&#xA0;If you have not received one, please check your junk or spam folders to see if it&apos;s ended up there.If you still can&apos;t find one, please contact us by clicking on the chat button below.

Once your order is placed, we will send you a confirmation email. If you have not received one, please check your junk or spam folders to see if it's ended up there. If you still can't find one, please contact us by clicking on the chat button below.

Has my order been placed correctly?

Orders

Can I amend my order?

What is the status of my order?

How do I track my order?

What payment methods are accepted?

How long will it take for my order to arrive?

Can I have another discount code?

Why didn’t I receive an order confirmation?

Can I cancel my order?

My discount code isn’t working

How do I return my order?

Can I exchange my order?

What should I do if I receive a faulty or damaged item?

I received the wrong item. How do I exchange it?

How long do I have to return my order?

Have you received my return?

I haven't received my refund. When will it be processed?

Should I use a tracked service to send my return back?

How will my order be refunded?

Returns & Refunds

How much does shipping cost?

I've ordered Express Shipping. How long will it take for my order to arrive?

Will I be charged a customs charge?

Where is my order coming from?

Can my order be shipped overnight?

The tracking for my order is not working. Can you help?

Shipping

I don't know my size. Can you help?

My item does not fit. What do I do?

Sizing

Has my order been placed correctly?Updated a year ago