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Orders

Has my order been placed correctly?

Once your order is placed, we will send you a confirmation email. If you have not received one, please check your junk or spam folders to see if it's ended up there. If you still can't find one, please contact us by clicking on the chat button below.

Can I amend my order?

Absolutely!. If your order has not yet been sent, we can change the size, colour, address or upgrade your order to our express service. Simply contact us by clicking on the chat button below and our customer support team, will be happy to help!.

What is the status of my order?

You can enter your order number HERE. Your status will be automatically displayed!. The tracking is the best way to get an indication on delivery. If you need further assistance please get in touch with our customer support team by clicking on the ch

How do I track my order?

You can enter your order number HERE. Your status will be automatically displayed!. The tracking is the best way to get an indication on delivery. If you need further assistance please get in touch with our customer support team by clicking on the ch

What payment methods are accepted?

We accept lots of payment methods, depending on the country location:. You can find these listed at the bottom of our Home Page. Need more help? Please contact us by clicking on the chat button below.

How long will it take for my order to arrive?

Please allow 10 - 15 days for your order to arrive from the date your order is processed. Due to health and safety measures we're taking to protect our employees in our Order Processing and Fulfilment Warehouses, orders may be delayed. We really appr

Can I have another discount code?

Absolutely!. You can subscribe and receive a one-off 15% discount code. If you’ve already subscribed, why not use our current discount code:. EMPOWER10. To receive fabulous savings on your order!. Need more help? That's what we're here for!. Get in t

Why didn’t I receive an order confirmation?

It may be that you have not used an email address or mobile number on your order or it's been entered incorrectly. Please check your junk or spam folders to see if it's ended up there. If you still can't find one, speak to our Customer Support Team b

Can I cancel my order?

As soon as you place your order, we’re on it – we know you need it fast!. Unfortunately, this means we will be unable to cancel your order, as it’s already being processed at our Fulfilment Centre (literally within seconds!). You’ll need to place ano

My discount code isn’t working

You can only use each discount code once and have one discount code per order. If there is an automatic discount applied across all products on our site, individual discount codes will not work. However, it does mean you've already received another F