Ultamodan

Ultamodan Customer Support

Please allow 10-14 days for your order to arrive from the date of order processing. Shipping times commence from the date your order is processed, rather than the date of ordering.Due to health and safety measures we&apos;re taking to protect our employees in our Order Processing and Fulfilment Warehouses, orders may be delayed. We really appreciate your patience!If you require further assistance, please get in touch with our customer support team by clicking on the chat button below.&#xA0;

Please allow 10-14 days for your order to arrive from the date of order processing. Shipping times commence from the date your order is processed, rather than the date of ordering. Due to health and safety measures we're taking to protect our employe

I've ordered Express Shipping. How long will it take for my order to arrive?

Shipping

Has my order been placed correctly?

Can I amend my order?

What is the status of my order?

How do I track my order?

What payment methods are accepted?

How long will it take for my order to arrive?

Can I have another discount code?

Why didn’t I receive an order confirmation?

Can I cancel my order?

My discount code isn’t working

Orders

How do I return my order?

Can I exchange my order?

What should I do if I receive a faulty or damaged item?

I received the wrong item. How do I exchange it?

How long do I have to return my order?

Have you received my return?

I haven't received my refund. When will it be processed?

Should I use a tracked service to send my return back?

How will my order be refunded?

Returns & Refunds

How much does shipping cost?

Will I be charged a customs charge?

Where is my order coming from?

Can my order be shipped overnight?

The tracking for my order is not working. Can you help?

I don't know my size. Can you help?

My item does not fit. What do I do?

Sizing

I've ordered Express Shipping. How long will it take for my order to arrive?Updated a year ago