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Shipping

How long will it take for my order to arrive?

Please allow 10 - 15 days for your order to arrive from the date of order processing. Due to health and safety measures we're taking to protect our employees in our Order Processing and Fulfilment Warehouses, orders may be delayed. We really apprecia

How much does shipping cost?

Our competitive shipping prices can be found on our site, and vary from country to country. If you require further assistance, please get in touch with our customer support team by clicking on the chat button below.

I've ordered Express Shipping. How long will it take for my order to arrive?

Please allow 10-14 days for your order to arrive from the date of order processing. Shipping times commence from the date your order is processed, rather than the date of ordering. Due to health and safety measures we're taking to protect our employe

Will I be charged a customs charge?

Any customs charges are applied at the discretion of the carrier and local laws, all customs charges will be payable by the customer and will not be covered by Ultamodan. For more accurate information, we’d suggest getting in touch with your local cu

Where is my order coming from?

We have Fulfilment Centres in the United Kingdom, the United States, and China. The majority of our stock is held in China. If you require further assistance, please get in touch with our customer support team by clicking on the chat button below.

Can my order be shipped overnight?

Sorry! At this stage we can't provide overnight shipping but would love to be able to provide this service in the future!. If you require further assistance, please get in touch with our customer support team HERE.

The tracking for my order is not working. Can you help?

OOPS! Sorry that the tracking is not working for you!. You can try tracking your order via the Royal Mail Tracking website or via a third party tracking service such as Parcel App. Due to health and safety measures we're taking to protect our employe