Ultamodan

Ultamodan Customer Support

OOPS! Sorry that the tracking is not working for you!&#xA0;You can try tracking your order via the <a class="fr-strong" href="https://www.royalmail.com/track-your-item" rel="noopener noreferrer" target="_blank">Royal Mail Tracking</a> website or via a third party tracking service such as <a href="https://parcelsapp.com/en" rel="noopener noreferrer" target="_blank">Parcel App</a>.Due to health and safety measures we&apos;re taking to protect our employees in our Order Processing and Fulfilment Warehouses, orders may be delayed. We really appreciate your patience!If you require further assistance, please get in touch with our customer support team by clicking on the chat button below.&#xA0;

OOPS! Sorry that the tracking is not working for you!. You can try tracking your order via the Royal Mail Tracking website or via a third party tracking service such as Parcel App. Due to health and safety measures we're taking to protect our employe

The tracking for my order is not working. Can you help?

Shipping

Has my order been placed correctly?

Can I amend my order?

What is the status of my order?

How do I track my order?

What payment methods are accepted?

How long will it take for my order to arrive?

Can I have another discount code?

Why didn’t I receive an order confirmation?

Can I cancel my order?

My discount code isn’t working

Orders

How do I return my order?

Can I exchange my order?

What should I do if I receive a faulty or damaged item?

I received the wrong item. How do I exchange it?

How long do I have to return my order?

Have you received my return?

I haven't received my refund. When will it be processed?

Should I use a tracked service to send my return back?

How will my order be refunded?

Returns & Refunds

How much does shipping cost?

I've ordered Express Shipping. How long will it take for my order to arrive?

Will I be charged a customs charge?

Where is my order coming from?

Can my order be shipped overnight?

I don't know my size. Can you help?

My item does not fit. What do I do?

Sizing

The tracking for my order is not working. Can you help?Updated a year ago